Items must be returned to Reclaimed Reloved in the original packaging within 14 days of delivery. 

With the exception of faulty products, return postage must be organised, and costs covered, by the customer. 

Once the returned item has been received, the money will be reimbursed to the original payment method, or a replacement will be issued if requested. It is the responsibility of the customer to ensure that the item is returned to Reclaimed Reloved in the condition in which it was originally received; Reclaimed Reloved will not issue refunds for items that are damaged upon return to us.

Please allow 3-5 working days for refunds to process.

Proof of purchase may be required. 

Returns Address: Reclaimed Reloved , Unit 11, Durrance Farm Business Park, Stewkley Road, Soulbury, LU7 0UU

This Policy Does Not Apply To Our Shops - Please Ask In-store